New CIMB Clicks

Can I view more than 2 accounts at the "Account Summary"?

No, you can only select 2 accounts to view in the "Account Summary".

How do I set which 2 accounts I would like to view at the "Account Summary"?

If you have not set any 2 accounts for quick view, you can click "Set Up Now" button
as shown below:

To change the accounts at any time, click "Change Account". You can then select your preferred accounts for "1st Account" and "2nd Account'. Once you're satisfied with your selection, click "Update". You can instantly change this at anytime!

What is Quick Funds Transfer?

This is a new feature on your home page. You can instantly transfer funds to your own accounts, accounts within CIMB Bank that you set as favourites.

How do I customize the shortcuts' icons?

Login to CIMB Clicks. On your homepage, click on "Customize shortcuts" located below the red icons. There are 3 default shortcuts (Special Offers, My Mailbox, Failed Transactions) for your convenience.

You can further personalize your homepage by adding up to 6 shortcuts. Choose the options given and update.You can instantly change this at anytime!

Can I have more than 6 shortcut icons?

No, you can only customize 6 shortcuts but you may change this as and when you like.

Where can I view my Current/Savings Accounts?

Login to CIMB Clicks. Go to My Accounts Current/Savings Accounts. You will see a list of all your current and/or savings accounts. See a little arrow beside the "Current Balance" of each account? Click that and you will see records of five latest transactions for that particular account. And you don't even have to leave the page!

Where can I view all my accounts?

Login to CIMB Clicks. Go to My Accounts View All Accounts. You will see a list of all your accounts.

Where can I view My Favourite list of billers?

Login to CIMB Clicks. Go to My Accounts My Favourites. You will see a list of your active CIMB Accounts. To view your favourite billers, click "Billers" as shown below:


The page will display a list of Active Bills where you can delete, add, edit billers as well as pay bills.

How do I set My Favourite account?

Login to CIMB Clicks. To set your favourite CIMB account, go to My Accounts My Favourites. Scroll down the page and click "Add New Account No". Fill up the fields for Account Number and Account Holder's Nickname.

Upon clicking "Next", you will need to enter the TAC number and "Submit".

Where can I find FD placement?

Login to CIMB Clicks. Go to Apply For Fixed Deposits and fill up the form.

Where do I change my address?

Login to CIMB Clicks. The new CIMB Clicks makes it easy to update your profile information! Go to Settings My Data. You can update your address, email address, phone number and emergency number by clicking "Edit".

How do I perform own account transfer?

Login to CIMB Clicks. Go to Transfers Within CIMB Bank. Follow these steps:

Select the account you want to transfer from and transfer to
Key in the amount and description (optional)
You can choose to transfer "Now" or "Later". If later, then you are required to specify the recurring duration.
Click "Submit"
Information looks alright? Click "Confirm"

How do I perform transfer funds to other accounts (3rd party) within CIMB Bank?

Login to CIMB Clicks. Go to Transfers Within CIMB Bank. Follow these steps:

Select the account you want to transfer from and transfer to (this could be one of your favourite accounts or you may even do an open transfer)
Key in the amount and description (optional)
You can choose to transfer "Now" or "Later". If later, then you are required to specify the recurring duration.
There's an option for you to alert the recipient by email or SMS
Click "Submit" (if you perform an open transfer, TAC is required)
Information looks alright? Click "Confirm"

Where can I go to perform transfer funds to other banks?

Login to CIMB Clicks. Go to Transfers To Other Banks. Follow these steps:

Select the account you want to transfer from and transfer to (this could be one of your favourite accounts or you may even do an open transfer)
Select the "Method" of transfer, either "Instant Transfer" (immediate) or "Normal Transfer" (next business day)
Select "Payment Type"
Key in the amount and description (optional)
You can choose to transfer "Now" or "Later". If later, then you are required to specify the recurring duration.
There's an option for you to alert the recipient by email or SMS
Click "Submit" (if you perform an open transfer, TAC is required)
Information looks alright? Click "Confirm"

Where can I find my Scheduled Transactions?

This is a new feature on your home page. You can instantly view the latest scheduled transactions that you have set.

If you don't have any, it will prompt you that you do not have any scheduled transactions, but you may click on "Create a Scheduled Transaction" button to set it up.

Alternatively, you can also find "Scheduled Transactions" under "Settings". You can view the list of pending transactions, cancelled transactions, as well as set-up new scheduled transactions to accounts or pay bills.

How do I set a scheduled transaction?

Login to CIMB Clicks. Go to Settings Scheduled Transactions. You can choose either of these actions for scheduling transactions.

Where can I go to pay my Credit Card?

Great to know you're a good paymaster! There are several categories of credit cards available for payment via CIMB Clicks. Once you login, you can pay to:
  1. CIMB Credit Cards: Go to Pay CIMB Credit Cards
  2. For AEON, Diners Club, MAA, MBF and Tune Money Credit Cards: Go to Pay Bills. Follow that with choosing "Credit & Debit Cards" to determine payee.
  3. For all other Credit Cards, go to Transfers To Other Banks

Where do I go to open a Gold Investment Account via CIMB Clicks?

Login to CIMB Clicks. Go to Apply For Gold Investment Account.

How do I change my ATM Transaction Limit?

Login to CIMB Clicks. Go to Settings ATM/Debit Card Services. Select "Change ATM Transaction Limit" as shown below:


Then, click on the account number and in the next page, select a new limit. You will need to request for TAC to complete this transaction.

How do I change my Debit Card Spending Limit?

Login to CIMB Clicks. Go to Settings ATM/Debit Card Services. Select "Change Debit Card Spending Limit" as shown below:


Then, click on the account number and in the next page, select a new limit. You will need to request for TAC to complete this transaction.
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