25 September 2020
Nationwide branch opening hours on Saturday and Sunday in September 2020
Dear Customers,
We wish to inform you that our branch will be temporarily open on the weekends as per table below to help our customers, both individuals and business who are facing financial difficulties in servicing their commitments once the 6-month moratorium ends to discuss assistance options.

Date Time
CIMB branches and Preferred Centres in Kelantan and Terengganu 25 and 26 September 2020 9.30am to 1.00 pm
CIMB branches and Preferred Centres except for branches in Sabah. 26 September 2020 9.30am to 1.00 pm
CIMB branches and Preferred Centres except for branches in Tawau and Lahad Datu, Sabah. 27 September 2020 9.30am to 1.00 pm

If you are facing financial difficulties and unable to visit our branch, you may email us at covidcare@cimb.com with your full name as per NRIC, loan/financing account number and reason for application (e.g. loss of job, decline in income etc.)

Stay safe and healthy!

The Management
CIMB Bank Berhad & CIMB Islamic Bank Berhad

Cawangan dibuka pada hujung minggu di September 2020
Pelanggan yang dihargai,
Kami ingin memaklumkan bahawa cawangan kami akan dibuka buat sementara waktu pada hujung minggu seperti jadual di bawah untuk membantu pelanggan kami, samada individu mahupun perniagaan yang sedang mengalami kesulitan dalam memenuhi komitmen setelah moratorium 6 bulan berakhir untuk membincangkan pilihan bantuan yang ada.

Date Time
Cawangan-Cawangan CIMB dan Preferred Centres di Kelantan dan Terengganu 25 dan 26 September 2020 9.30 pagi hingga 1.00 tengahari
Cawangan-Cawangan CIMB dan Preferred Centres kecuali cawangan-cawangan di Sabah. 26 September 2020 9.30am to 1.00 pm
Cawangan-Cawangan CIMB dan Preferred Centres kecuali cawangan Tawau dan Lahad Datu, Sabah. 27 September 2020 9.30am to 1.00 pm

Sekiranya anda mengalami kesulitan dalam memenuhi komitment dan tidak dapat mengunjungi cawangan kami, e-mel kami di covidcare@cimb.com dengan nama lengkap seperti di dalam Kad Pengenalan, nombor akaun pinjaman / pembiayaan dan alasan permohonan (cth. Kehilangan pekerjaan, penurunan pendapatan dll.)

Utamakan kesihatan dan keselamatan anda!

Sekian, terima kasih.
Pihak Pengurusan
CIMB Bank Berhad dan CIMB Islamic Bank Berhad
25 September 2020
Notice of amendment to Remittance Terms and Conditions in CIMB Clicks
We hereby give you notice that the terms and conditions governing CIMB Bank Berhad / CIMB Islamic Bank Berhad's remittance services in CIMB Clicks will be amended to take effect on 17th October 2020. More info.
25 September 2020
Notice of amendment to SpeedSend Terms and Conditions in CIMB Clicks
We hereby give you notice that the terms and conditions governing CIMB Bank Berhad / CIMB Islamic Bank Berhad's remittance services in CIMB Clicks will be amended to take effect on 17th October 2020. More info.
23 September 2020
Temporary Banking Operation hours for CIMB Lahad Datu Branch
In light of the recent Covid-19 situation in District of Lahad Datu, our CIMB Lahad Datu Branch's Banking operation hours will be revised with effect from 24 September 2020 until further notice.

Branch Revised Timings
CIMB Lahad Datu
Retail Branch
MDLD 3269 Block 1, Lot 4 Fajar Centre, 91100 Lahad Datu, Sabah
Monday to Friday 9:15am - 3:00pm
Self Service Terminals No Changes Monday to Sunday
6:00am - 12:00am

We encourage our customers to use our CIMB Clicks or BizChannel@CIMB for your banking needs.

Should you require any further assistance, please contact our CIMB Contact Centre.
Individuals +603 6204 7788
Preferred 1 300 885 300
Companies 1300 888 828
Thank you for your patience and understanding.

The Management
CIMB Bank Berhad & CIMB Islamic Bank Berhad
22 September 2020
Temporary Banking Operation hours for CIMB Tawau Branch
In light of the recent Covid-19 situation in District of Lahad Datu, our CIMB Lahad Datu Branch's Banking operation hours will be revised with effect from 23 September 2020 until further notice.

Branch Revised Timings
CIMB Tawau
Retail Branch
Block 30, Kompleks Fajar, Jalan Haji Karim, 91000 Tawau, Sabah
Tel No: 089-762 200
Monday to Friday 9:15am - 3:00pm
Self Service Terminals No Changes Monday to Sunday
6:00am - 12:00am

We encourage our customers to use our CIMB Clicks or BizChannel@CIMB for your banking needs.

Should you require any further assistance, please contact our CIMB Contact Centre.
Individuals +603 6204 7788
Preferred 1 300 885 300
Companies 1300 888 828
Thank you for your patience and understanding.

The Management
CIMB Bank Berhad & CIMB Islamic Bank Berhad
15 September 2020
Coming Your Way: New Power packed features in the CIMB Clicks App
The new app version with smart new features is being released in stages. Stay tuned!
14 September 2020
Requirement of Documentary Evidence for Foreign Transfers
Effective 1 October 2020, CIMB Bank and CIMB Islamic will be conducting post transaction validations for Foreign Transfers performed via CIMB Clicks. Customers are required to keep a copy of documentary evidence to support the purpose of their foreign transfers. For more information, click here.
11 September 2020
(Updated) Banking Operations during Targeted Enhanced Movement Control Order (TEMCO)
In light of the recent Targeted Enhanced Movement Control Order (TEMCO) for District of Kota Setar, our banking operations for the impacted Branches will be revised as follows.

Branches:
With effect from 14 September 2020 until 25 September 2020

Revised Timings
CIMB Persiaran Sultan Abdul Hamid
Retail Branch
No 101 - 103, Persiaran Sultan Abdul Hamid, 05050 Alor Star, Kedah
Tel No: 04-772 6095
Monday to Friday 9:15am - 3:00pm
CIMB Bangunan UMNO, Alor Setar
Preferred Branch
1583, Bangunan Tunku, Jalan Tunku Ibrahim, 05000 Alor Star, Kedah
Tel No: 04-733 1906
Monday to Friday 9:15am - 3:00pm
CIMB Mergong
Retail Branch
106-A, Seberang Jalan Putra Mergong, 05150 Alor Setar, Kedah
Tel No: 04-733 9122
Monday to Friday 9:15am - 3:00pm

We encourage our customers to use our CIMB Clicks or BizChannel@CIMB for your banking needs.

Should you require any further assistance, please contact our CIMB Contact Centre.
Individuals +603 6204 7788
Preferred 1 300 885 300
Companies 1300 888 828
Thank you for your patience and understanding.

The Management
CIMB Bank Berhad & CIMB Islamic Bank Berhad
10 September 2020
Bill Payment to JPA Billers via CIMB Clicks
Dear customers, you will now be able to make payment to Jabatan Perkhidmatan Awam (JPA) billers via CIMB Clicks.
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