Effective 5 December 2022, SecureTAC approval via CIMB Clicks App will be mandatory for CIMB Clicks web transactions of RM100 and above including fund transfers, bill payments, and prepaid top-ups as part of our added security measures.
Customers who have yet to install CIMB Clicks App are advised to download the CIMB Clicks App from Apple App Store, Google Play Store and Huawei App Gallery and turn on notifications in Settings to receive SecureTAC immediately.
No more waiting for SMS and it works while you're abroad too! SecureTAC protects your transactions with enhanced encryption so that you can approve your web/app transaction right from your CIMB Clicks app quickly and safely.
SecureTAC can now be retrieved from the 2nd page of your CIMB Clicks App!
Transaction Authorisation Code (TAC) is a security features to protect your account from unauthorised use. To complete a transaction, you will receive a TAC from CIMB Clicks via one or more of the following methods to verify that you are the rightful person performing the transaction:
|Approval Method||SecureTAC||SMS TAC|
|Receive via||CIMB Clicks App||SMS
(via registered mobile number in CIMB Clicks' record)
|Transaction Type||Mandatory for both Open & Favourite monetary transaction of RM100 & above|
|How to Approve||Tap on Push Notification OR
Tap on "SecureTAC" button on the app menu
|Enter 6-digit code received via SMS to complete the transaction.|
|Activation||One-time via CIMB Clicks App||Not required|
SecureTAC is a security feature required for most CIMB Clicks transactions. With SecureTAC, you can enjoy easy and secure one-tap approval through the CIMB Clicks App instead of manually keying in the 6-digit SMS TAC.
Make sure you have the latest version of the app to approve the transaction via CIMB Clicks App.
If your notifications are turned on, you can tap the notification to go straight to your app > tap on "Approve". If you don't, you will need to open the app > Swipe left on homescreen & select "SecureTAC" > Tap on "Approve" to proceed with the transaction.
|Method 1||Method 2|
Please refer to Question 2 (Method 2)
Please swipe left on homescreen, SecureTAC button is located on the 2nd page menu.
If you still don't see SecureTAC icon, please delete the app and install the latest version of CIMB Clicks App. If issue persists, please contact our Consumer Contact Centre at the number on back of your card for assistance.
You can activate SecureTAC on maximum of one (1) device. When you try to activate SecureTAC on another device, you will receive a prompt message to deactivate the existing device.
Changing your mobile number does not affect your SecureTAC. You are advised to update your latest mobile number at the nearest CIMB ATM to for uninterrupted access to CIMB Clicks.
Yes, simply install the latest CIMB Clicks App from app stores and follow the screen guide to complete the one-time activation. To deactivate SecureTAC in the lost phone, please contact our Consumer Call Centre at +603 6204 7788.
The transaction will NOT be processed without the SecureTAC approval.
Yes, you can perform one-time SecureTAC activation as long as you are able to receive TAC via SMS on your registered mobile number. For assistance, please contact our Consumer Contact Centre at the number on back of your card.
Selected types of transaction such as viewing of Singapore account and first-time activation will require authorisation via SMS.
Your transaction amount on CIMB Clicks services will be limited to below RM100. To ensure your digital security, we recommend that you use a device with the latest OS to access CIMB Clicks App.
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