However, the public must ALWAYS practise safety while performing online transactions.
- A. Ensure that you are logged on to the correct Uniform Resource Locator (URL) of the bank's web address.
- B. Keep your login details and password confidential.
- C. Use two-factor authentication to ensure that security is not compromised such as Transaction Authorisation Code(TAC) and Short Messaging System(SMS).
- D. Change your password regularly and do not use passwords that can be guessed easily (such as birthdates etc).
- E. Increase the complexity of your password by using a mixture of symbols and alphanumeric characters, whenever possible.
- F. Access your internet banking from a secured connection, such as a private network and not from public WiFi networks.
- G. Never click on any links in suspicious emails, SMS or other multi-purpose messaging and social media platforms.
- H. Make sure that licensed anti-virus/anti-malware software programmes are installed on your devices and are up-to-date.
- I. Monitor your bank accounts regularly.
- J. Make sure that the official and updated mobile app of your bank is downloaded.
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