Maintenance Schedule

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.

General Maintenance

From To Services Under Maintenance
Daily
(11:58pm)		 next day
(12:02am)		 Daily General Maintenance
Daily
(11:00pm - 11:59pm)		 OCTO App - Bill Payment service
Daily
(11:45pm)		 next day
(12:45am)		 Tabung Haji services
17 Oct 26
(12:00am)		 17 Oct 26
(5:00am)		 CIMB Clicks, CIMB OCTO

Transfer, Bill Payment & Prepaid Top Up services

From To Services Under Maintenance
8 Oct 26 Until further notice Tabung Haji services
11 Oct 26
(1:30am)		 11 Oct 26
(4:00am)		 U Mobile Internet, U Mobile prepaid reload
14 Oct 26
(2:00am)		 14 Oct 26
(4:00am)		 FPX (Clicks Web)
14 Oct 26
(2:00am)		 14 Oct 26
(4:00am)		 JomPAY (CIMB Clicks, CIMB OCTO)
16 Oct 26
(4:30am)		 16 Oct 26
(5:00am)		 FPX (Clicks Web)
17 Oct 26
(12:00am)		 17 Oct 26
(5:00am)		 FPX (Clicks Web)
19 Oct 26
(2:00am)		 19 Oct 26
(4:00am)		 FPX (Clicks Web)
19 Oct 26
(2:00am)		 19 Oct 26
(4:00am)		 JomPAY (CIMB Clicks, CIMB OCTO)
20 Oct 26
(2:00am)		 20 Oct 26
(2:15am)		 JomPAY (CIMB Clicks, CIMB OCTO)

Other Services

From To Services Under Maintenance
Daily
(4:55pm - 5:05pm)		 e-Gold Investment Account (eGIA):
  • Gold Account Opening
  • Buy Gold
  • Sell Gold
7 Oct 2026 Until further notice SpeedSend (US corridor)
8 Oct 26
(10:00pm)		 8 Oct 26
(11:00pm)		 Travel Insurance (CIMB OCTO)
8 Oct 26
(12:00am)		 8 Oct 26
(5:00am)		 CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
11 Oct 26
(12:00am)		 11 Oct 26
(5:00am)		 eStatement services (Clicks web)
17 Oct 26
(12:00am)		 17 Oct 26
(2:30am)		 eKYC services (CIMB OCTO)
17 Oct 26
(12:00am)		 17 Oct 26
(12:00pm)		 CashLite application and Update address function in CIMB Clicks
20 Oct 26
(12:00am)		 20 Oct 26
(7:30am)		 CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
20 Oct 26
(2:00am)		 20 Oct 26
(4:00am)		 eKYC services (CIMB OCTO)
20 Oct 26
(2:00am)		 20 Oct 26
(8:10am)		 CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card
CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment(sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
21 Oct 26
(12:00am)		 21 Oct 26
(5:00am)		 CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
21 Oct 26
(2:00am)		 21 Oct 26
(8:10am)		 CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card
CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment(sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
4 Aug 2026 Until further notice ASB Terms Financing-i Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice ASB Terms Financing-i Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice Property Financing Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
18 July 26 30 Oct 26 Debit Card services in Clicks. Alternatively, you may perform these services via the CIMB OCTO App:
  • Overseas Spends & Withdrawal
  • Change ATM Transaction Limit
  • Change Debit Card Spending Limit
Effective 7 March 25 Notice of Discontinuation: The SME Loan product is temporarily unavailable.

Visit: http://www.cimb.com.my/smefinancing to view our other products that may be suitable for your needs.
7 Dec 23 Until further notice Cross-Border Fund Transfer service in CIMB OCTO App
1 July 23 Until further notice Tabung Haji Linkage function in CIMB Clicks

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