We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.

General Maintenance

From To Services Under Maintenance
Daily
(11:58pm)
next day
(12:02am)
Daily General Maintenance
Daily
(11:00pm - 11:59pm)
OCTO App - Bill Payment service
Daily
(11:45pm)
next day
(12:45am)
Tabung Haji services
6 Sept 26
(12:00am)
6 Sept 26
(5:00am)
CIMB OCTO
13 Sept 26
(12:00am)
13 Sept 26
(5:00am)
CIMB OCTO
19 Sept 26
(12:00am)
19 Sept 26
(5:00am)
CIMB Clicks, CIMB OCTO
20 Sept 26
(12:00am)
20 Sept 26
(5:00am)
CIMB Clicks, CIMB OCTO

Transfer, Bill Payment & Prepaid Top Up services

From To Services Under Maintenance
15 Sept 26
(2:00am)
15 Sept 26
(2:15am)
JomPAY (CIMB Clicks, CIMB OCTO)
18 Sept 26
(4:30am)
18 Sept 26
(5:00am)
FPX (Clicks Web)

Other Services

From To Services Under Maintenance
Daily
(4:55pm - 5:05pm)
e-Gold Investment Account (eGIA):
  • Gold Account Opening
  • Buy Gold
  • Sell Gold
4 Aug 2026 Until further notice ASB Terms Financing-i Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice Property Financing Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice Business Premises Financing Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
18 Jul 26 18 Sept 26 Debit Card services in Clicks. Alternatively, you may perform these services via the CIMB OCTO App:
  • Overseas Spends & Withdrawal
  • Change ATM Transaction Limit
  • Change Debit Card Spending Limit
11 Sept 26
(10:00pm)
12 Sept 26
(3:00am)
Tabung Haji services
13 Sept 26
(10:00pm)
14 Sept 26
(3:00am)
Tabung Haji services
22 Sept 26
(12:00am)
22 Sept 26
(7:30am)
CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
22 Sept 26
(2:00am)
22 Sept 26
(8:10am)
CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card
CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment(sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
23 Sept 26
(12:00am)
23 Sept 26
(5:00am)
CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
23 Sept 26
(2:00am)
23 Sept 26
(8:10am)
CIMB Clicks web:
  • Credit Card Account summary
  • Credit Card Account Inquiry
  • Credit Card application
  • Credit Card application status
  • CashLite application
  • Pay Loan & Card (Own Card payment & 3rd Party Card payment)
  • Link/Delink Credit Card account
  • Pin Change/Request
  • Prepaid reload via Credit Card
CIMB Octo App:
  • All Credit Card related services will be impacted
  • Card Control (Card Activation, Contactless Payment(sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
1 Jan 25 Until further notice ASNB Subscription to Third Party (New and Favourite)
22 Oct 24 Until further notice SpeedSend cash collection to Indonesia
6 Jan 23
(5:30pm)
Until further notice Foreign Telegraphic Transfer remittance of Pakistan Rupee to Pakistan
1 July 23 Until further notice Tabung Haji Linkage function in CIMB Clicks
8 Nov 23 Until further notice Digi & Celcom Prepaid Reload via Credit/Debit Card. Alternatively, you could use Current/Savings Account to perform top up.
7 Dec 23 Until further notice Cross-Border Fund Transfer service in CIMB OCTO App
15 Dec 23 Until further notice Fomema Sdn Bhd biller is temporarily unavailable
Effective 16 Nov 24 Structure Investment product will no longer be available for Online Registration and Forgot User ID & Password on CIMB Clicks Web.
Effective 7 March 25 Notice of Discontinuation: The SME Loan product is temporarily unavailable.

Visit: http://www.cimb.com.my/smefinancing to view our other products that may be suitable for your needs.