Maintenance Schedule | CIMB Clicks Malaysia

We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.

General Maintenance

From	To	Services Under Maintenance
Daily (11:58pm)	next day (12:02am)	Daily General Maintenance
Daily (11:00pm - 11:59pm)		CIMB OCTO - Bill Payment service
Daily (11:45pm)	next day (12:45am)	Tabung Haji services
10 Jan 26 (12:00am)	10 Jan 26 (5:00am)	CIMB Clicks, CIMB OCTO
14 Jan 26 (12:00am)	14 Jan 26 (5:00am)	CIMB Clicks, CIMB OCTO
18 Jan 26 (12:00am)	18 Jan 26 (5:00am)	CIMB Clicks, CIMB OCTO

Transfer, Bill Payment & Prepaid Top Up services

From	To	Services Under Maintenance
30 Dec 25 (10:00am)	1 Jan 26 (11:00am)	Bill payment to Majlis Perbandaran Sibu is temporarily unavailable
3 Jan 26 (12:00am)	3 Jan 26 (6:00am)	FPX (Clicks Web)
18 Jan 26 (12:00am)	18 Jan 26 (5:00am)	FPX (Clicks Web)

Other Services

From	To	Services Under Maintenance
Daily (4:55pm - 5:05pm)		e-Gold Investment Account (eGIA): Gold Account Opening Buy Gold Sell Gold
31 Dec 25 (9:00pm)	1 Jan 26 (11:00am)	Tabung Haji transfer, favourite maintenance and account viewing
3 Jan 26 (12:00am)	3 Jan 26 (12:00pm)	CashLite application and Update address function in CIMB Clicks
20 Jan 26 (12:00am)	20 Jan 26 (8:00am)	CIMB Clicks web Clicks registration via Debit Card Debit Card activation CASA account linking Change Debit Card limit Change ATM transaction limit Forgot user ID & password via Debit Card Debit Card replacement Credit Card Account summary Credit Card Account Inquiry Credit Card application Credit Card application status CashLite application Pay Loan & Card (Own Card payment & 3rd Party Card payment) Link/Delink Credit Card account Pin Change/Request Prepaid reload via Credit Card CIMB Octo App First Time Login (FTL) Debit Card activation Change Debit Card limit Change ATM transaction limit All Credit Card related services will be impacted Card Control (Card Activation, Contactless Payment (sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
21 Jan 26 (12:00am)	21 Jan 26 (8:00am)	CIMB Clicks web Clicks registration via Debit Card Debit Card activation CASA account linking Change Debit Card limit Change ATM transaction limit Forgot user ID & password via Debit Card Debit Card replacement Credit Card Account summary Credit Card Account Inquiry Credit Card application Credit Card application status CashLite application Pay Loan & Card (Own Card payment & 3rd Party Card payment) Link/Delink Credit Card account Pin Change/Request Prepaid reload via Credit Card CIMB Octo App First Time Login (FTL) Debit Card activation Change Debit Card limit Change ATM transaction limit All Credit Card related services will be impacted Card Control (Card Activation, Contactless Payment (sharing between Debit Card and Credit Card), Freeze/Unfreeze Credit Card, Overseas Spending & Withdrawal and Reset Card Pin)
2 Dec 25	Until further notice	Online Registration with Loan/Financing Account via CIMB Clicks Web is temporarily unavailable
25 May 25	Until further notice	Mailbox service in CIMB OCTO App
1 Jan 25	Until further notice	ASNB Subscription to Third Party (New and Favourite)
22 Oct 24	Until further notice	SpeedSend cash collection to Indonesia
6 Jan 23 (5:30pm)	Until further notice	Foreign Telegraphic Transfer remittance of Pakistan Rupee to Pakistan
1 July 23	Until further notice	Tabung Haji Linkage function in CIMB Clicks
8 Nov 23	Until further notice	Digi & Celcom Prepaid Reload via Credit/Debit Card. Alternatively, you could use Current/Savings Account to perform top up.
7 Dec 23	Until further notice	Cross-Border Fund Transfer service in CIMB OCTO App
15 Dec 23	Until further notice	Fomema Sdn Bhd biller is temporarily unavailable
Effective 16 Nov 24		Structure Investment product will no longer be available for Online Registration and Forgot User ID & Password on CIMB Clicks Web.
Effective 7 March 25		Notice of Discontinuation: The SME Loan product is temporarily unavailable. Visit: http://www.cimb.com.my/smefinancing to view our other products that may be suitable for your needs.