We are constantly upgrading our systems to bring you a more pleasant banking experience. During the mentioned maintenance period, selected banking services will be unavailable on CIMB Clicks and CIMB OCTO App.

General Maintenance

From To Services Under Maintenance
Daily
(11:58pm)
next day
(12:02am)
Daily General Maintenance
Daily
(11:00pm - 11:59pm)
OCTO App - Bill Payment service
Daily
(11:45pm)
next day
(12:45am)
Tabung Haji services
3 Oct 26
(12:00am)
3 Oct 26
(5:00am)
CIMB Clicks, CIMB OCTO
17 Oct 26
(12:00am)
17 Oct 26
(5:00am)
CIMB Clicks, CIMB OCTO

Transfer, Bill Payment & Prepaid Top Up services

From To Services Under Maintenance
14 Oct 26
(2:00am)
14 Oct 26
(4:00am)
FPX (Clicks Web)
16 Oct 26
(4:30am)
16 Oct 26
(5:00am)
FPX (Clicks Web)
19 Oct 26
(2:00am)
19 Oct 26
(4:00am)
FPX (Clicks Web)
20 Oct 26
(2:00am)
20 Oct 26
(2:15am)
JomPAY (CIMB Clicks, CIMB OCTO)

Other Services

From To Services Under Maintenance
Daily
(4:55pm - 5:05pm)
e-Gold Investment Account (eGIA):
  • Gold Account Opening
  • Buy Gold
  • Sell Gold
4 Aug 2026 Until further notice ASB Terms Financing-i Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice Property Financing Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
4 Aug 2026 Until further notice Business Premises Financing Application via CIMB Clicks. Please visit this page for product information and alternative application channel(s) .
18 July 26 30 Oct 26 Debit Card services in Clicks. Alternatively, you may perform these services via the CIMB OCTO App:
  • Overseas Spends & Withdrawal
  • Change ATM Transaction Limit
  • Change Debit Card Spending Limit
26 Sept 26
(12:00am)
26 Sept 26
(12:00pm)
CashLite application and Update address function in CIMB Clicks
3 Oct 26
(12:00am)
3 Oct 26
(2:30am)
eKYC services (CIMB OCTO)
3 Oct 26
(12:00am)
3 Oct 26
(8:00am)
CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
4 Oct 26
(12:00am)
4 Oct 26
(8:00am)
CIMB Clicks web:
  • Clicks registration via Debit Card
  • Debit Card activation
  • CASA account linking
  • Change Debit Card limit
  • Change ATM transaction limit
  • Forgot user ID & password via Debit Card
  • Debit Card replacement
CIMB Octo App:
  • Debit Card activation
  • Change Debit Card limit
  • Change ATM transaction limit
1 Jan 25 Until further notice ASNB Subscription to Third Party (New and Favourite)
22 Oct 24 Until further notice SpeedSend cash collection to Indonesia
6 Jan 23
(5:30pm)
Until further notice Foreign Telegraphic Transfer remittance of Pakistan Rupee to Pakistan
1 July 23 Until further notice Tabung Haji Linkage function in CIMB Clicks
8 Nov 23 Until further notice Digi & Celcom Prepaid Reload via Credit/Debit Card. Alternatively, you could use Current/Savings Account to perform top up.
7 Dec 23 Until further notice Cross-Border Fund Transfer service in CIMB OCTO App
15 Dec 23 Until further notice Fomema Sdn Bhd biller is temporarily unavailable
Effective 16 Nov 24 Structure Investment product will no longer be available for Online Registration and Forgot User ID & Password on CIMB Clicks Web.
Effective 7 March 25 Notice of Discontinuation: The SME Loan product is temporarily unavailable.

Visit: http://www.cimb.com.my/smefinancing to view our other products that may be suitable for your needs.