| 22 May 2020 Revision to Plaza Premium Lounge Features To All Existing CIMB Visa Infinite and Visa Signature Cardholders, We are pleased to inform you that that you will no longer require physical vouchers to access the Plaza Premium Lounge, effective 15 June 2020 and we have increased the number of Plaza Premium Lounge you can visit from 16 locations to 47 locations.
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| 20 May 2020 Hari Raya Aidilfitri Holidays In view of the coming holidays for Hari Raya Aidilfitri, the following will be impacted :- Indonesia - Account Credits It will be a 5-day holiday from 21 to 25 May 2020 in Indonesia.
Bangladesh - Account Credits and Cash Payout It will be a 6-day holiday from 21 to 26 May 2020 in Bangladesh.
Cash pick-up at BRAC Bank locations is only up to 4pm Malaysia time on 20 May 2020; and resumed on 27 May 2020. |
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| 13 May 2020 (Updated) Banking Operations during Conditional Movement Control Order (CMCO) In reference to our previous notice, dated 12 May, our banking operations will be revised as follows. More info
1. Branches [Revised]:
Effective 13 May 2020
Visit www.cimb.com.my/mco-branch to check whether the branch is open before visiting. 2. Self Service Terminals:
Effective 6 April, withdrawal fees at MEPS Shared ATM network in Malaysia will be waived until the MCO is uplifted. 3. Consumer Call Centre [Updated]: Effective 14 May 2020, our Consumer Call Centre operating hours will be revised back as usual (Pre-MCO) and will be available 24 hours, Monday to Sunday. 4. Credit Card Services The following services will be delayed and will resume once the MCO has been uplifted:
The Management CIMB Bank Berhad & CIMB Islamic Bank Berhad |
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| 12 May 2020 (Updated) Banking Operations during Conditional Movement Control Order (CMCO) In reference to our previous notice, dated 8 May, our banking operations will be revised as follows. More info
1. Branches [Revised]:
Effective 13 May 2020
Visit www.cimb.com.my/mco-branch to check whether the branch is open before visiting. 2. Self Service Terminals:
Effective 6 April, withdrawal fees at MEPS Shared ATM network in Malaysia will be waived until the MCO is uplifted. 3. Consumer Call Centre:
4. Credit Card Services The following services will be delayed and will resume once the MCO has been uplifted:
The Management CIMB Bank Berhad & CIMB Islamic Bank Berhad |
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| 11 May 2020 Notice of amendment: Terms & Conditions for the CIMB Clicks Tap Tap Menang Campaign Please be informed that the terms and conditions for the CIMB Clicks Tap Tap Menang shall be revised. More info |
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| 8 May 2020 Notice on Base Rate, Base Lending Rate/Base Financing Rate and Fixed Deposit / Fixed Return Income Account-I Board Rates. Effective 13 May 2020, our Base Rate (BR) will be revised from 3.50% p.a. to 3.00%* p.a. and Base Lending Rate (BLR)/Base Financing Rate (BFR) from 6.35% p.a. to 5.85%* p.a. Similarly, Fixed Deposit (FD)/Fixed Return Income Account-i (FRIA-i) Board Rates will be reduced by 0.50%* p.a. For more information, log on to www.cimb.com.my. You may also call our Customer Contact Centre for individuals call +603 6204 7788, for Preferred call 1300 885 300 and for Corporate customer call 1300 888 828, or consult our sales personnel at CIMB Bank and CIMB Islamic Bank branches. CIMB Islamic Bank branches are co-located at CIMB Bank branches nationwide. Thank you for banking with us and we look forward to your continuous support. The Management CIMB Bank Berhad & CIMB Islamic Bank Berhad *Note: Rates are subject to change from time to time. |
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| 8 May 2020 (Updated) Banking Operations during Conditional Movement Control Order (CMCO) In reference to our previous notice, dated 23 April, our banking operations will be revised as follows. More info
1. Branches [Revised]:
Effective immediately, all services at branches have resumed and branch operating hours have been revised back as usual (Pre-MCO).
Operating hours for branches located in malls and Bureau De Change may differ. To view the operating hours, please visit https://www.cimb.com.my/en/personal/help-support/branch-locator.html Visit www.cimb.com.my/mco-branch to check whether the branch is open before visiting. 2. Self Service Terminals:
Effective 6 April, withdrawal fees at MEPS Shared ATM network in Malaysia will be waived until the MCO is uplifted. 3. Consumer Call Centre:
4. Credit Card Services The following services will be delayed and will resume once the MCO has been uplifted:
The Management CIMB Bank Berhad & CIMB Islamic Bank Berhad |
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| 5 May 2020 Important Notice: Safety Measures during Conditional Movement Control Order (CMCO) Dear Valued Customers, Reference to the government's announcement of CMCO effective 4 May 2020, we will be implementing the following measures to protect the health and wellbeing of our customers and staff. More info. |
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